You can request deletion of your Mexill account and data at any time — with or without the app installed.
This page explains how to permanently delete your Mexill account, what happens to your
data when you do, and how long it takes. This applies to all Mexill users in
Naraingarh, Haryana and our serviceable areas.
You're logged in
Deleting as — (—).
This will submit your deletion request immediately using your account — no need to re-enter your
phone number — and log you out.
Request deletion
Submit a request using the form below and we'll verify the phone number against your account.
What gets deleted
Data
What happens
Name, email, profile photo
Permanently deleted
Saved delivery addresses
Permanently deleted
Push notification token
Permanently deleted
Login credentials (phone/OTP session)
Permanently deleted
Order & transaction history
Retained in de-identified form for up to 6 years, as
required by Indian GST and financial recordkeeping law
Order and transaction records are retained (not linked to your name after deletion where possible) solely to
meet Indian tax and financial regulations. They are not used for marketing or shared with third parties after
your account is deleted.
How long it takes
We process account deletion requests within 7 business
days. You'll receive a confirmation email once your account and associated personal data have
been removed.
Need help?
If you have questions about this process, contact us directly: